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Privacy Policy

At TravelDirect Connect, we value your privacy and are committed to being transparent about how we collect, use, and protect your information when you use our website and phone support services in the United States.

Consent

By using this website, you consent to this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of the site.

Information We Collect

We may collect information you provide directly, including your name, phone number, email address, and travel request details when you contact us. We may also collect technical information such as browser type, IP address, and pages visited.

How We Use Your Information

We use collected information to provide flight booking support, respond to airline inquiries, improve customer service, operate and secure our website, and communicate relevant service updates.

Log Files

Like many websites, TravelDirect Connect uses log files. These files may include IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click activity for analytics, administration, and security purposes.

Advertising Partners Privacy Policies

Third-party advertising partners may use cookies, JavaScript, or web beacons in their ads and links that appear on our website. These technologies may collect your IP address automatically and are governed by each partners own privacy policy.

Third Party Privacy Policies

Our Privacy Policy does not apply to other websites or services. We recommend reviewing the privacy policies of third-party sites for detailed information about their practices and opt-out instructions.

CCPA Privacy Rights

California consumers may request disclosure of collected personal information, request deletion of personal information (subject to legal exceptions), and request non-discriminatory treatment for exercising privacy rights under the California Consumer Privacy Act.

GDPR Data Protection Rights

Where applicable, users may have rights to access, correct, erase, restrict processing of, object to processing of, and request transfer of their personal data. We respond to valid requests within applicable legal timeframes.

Children's Information

Protecting children online is important to us. TravelDirect Connect does not knowingly collect personal information from children under 13. If you believe a child provided personal information, please contact us so we can remove it promptly.

For related legal terms, please review our Terms and Conditions .